The return can be made within 14 days of receiving the product.
Please note: Please make sure that the products are in the same condition in which you received them. Each product must include all labels, envelopes and/or original box present at the time of delivery.
The original box is considered an integral part of the product itself, it must not have been damaged and/or altered in any way, nor used as the only external packaging. Return procedure send an email through the contact page of our website indicating the reason for the request and the order number; wait for the confirmation email, in which we will send you all the information to make the return; prepare the package and make sure that the box has the sturdy characteristics suitable for shipping; If we receive the item after 14 days of shipment, no refund will be made. Please note: the refund is made following the verification and relative integrity of the product and the box. Shipping costs related to returns are the responsibility of the customer.
The destination address for the return is as follows: Viale della Liberà 168 - 74015 Martina Franca (TA) Unauthorized returns or returns that do not comply with all the conditions provided will be refused and the relevant communication to the customer will follow. For all aspects not specifically expressed, the European legislation for distance commerce is valid. Refund times The refund is made as soon as the return arrives at our warehouse and you receive the conformity check. The refund is made using the same payment system using the customer or at the discretion of Tennis Click di Pasquale Schiavone Other refund method
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